We all know that automation is key to our businesses’ growth. However, we can’t just leave personal contact behind, right? 

Connecting with clients is a huge component in the sales process and we have talked about this a lot over the last couple of months. Even during the tough times! Being present and letting them know that we are there for them.

What platforms do you use in doing this? Do you personalize the messages that go out to your clients?

Connecting with clients on a PERSONAL LEVEL is as important as automation in your business. Can both of these co-exist?

A solution to our problem is BONJORO. A personalized messaging tool. It is an application that allows users to send quick, personal video messages to their clients. 

This comes in handy for someone who doesn't know much about video editing and doesn't have enough time.

It's real, authentic and shows your true personality. It is different from sending an email or text or even a phone call! It is fast and easy to use. 

In this episode, Matt and Ros discuss how video and personalisation plays a key role in business these days. An opportunity exists for travel agents to strengthen relationships that can turn into business opportunities. 

Taking a deeper dive into email open rates and how the power or a personalised video is a LOT higher than a general email. It’s time, now more than ever to look at how you can also automate a process, but not the travel agent and travel client relationship. 

Matt Barnett, CEO of Bonjoro also gives us advice on how we can maximize our use of this application.

Want some unique ideas on how you can use bonjoro in your business? Make sure you sign up with Bonjoro HERE and also download the FREE PDF with a number of suggestions on the day to day use to increase your client engagement and client retention for your travel business.